Elevated errors from upstream service provider partners
Incident Report for Radius Networks
Resolved
Our upstream providers have resolved the issue and the Flybuy system is no longer experiencing any elevated error rates.
Posted Jul 31, 2024 - 02:38 UTC
Update
Upstream service providers appear to have recovered and Flybuy systems are not showing elevated error rates. The team is continuing to monitor.
Posted Jul 30, 2024 - 23:50 UTC
Identified
AWS is reporting that several core services are experiencing instability that are affecting multiple service providers. We are monitoring impact on our services and progress on resolution by AWS and affected service provider partners.
Posted Jul 30, 2024 - 23:34 UTC
Investigating
We have identified elevated errors from one of our upstream service providers. These errors may affect timeliness and accuracy of ETA calculations. We are investigating the issue.
Posted Jul 30, 2024 - 23:04 UTC
This incident affected: Flybuy API, Flybuy Webhooks, and Flybuy Dashboard.