Radius Networks

Service Degradation
Resolved·Degraded performance

The issue has been resolved. All systems are operational and healthy.

Tue, Mar 2, 2021, 09:11 PM
(4 years ago)
·
Affected components
Flybuy API
Flybuy Webhooks
Flybuy Merchant Portal
Accounts
Updates

Resolved

The issue has been resolved. All systems are operational and healthy.

Tue, Mar 2, 2021, 09:11 PM

Monitoring

The issue has been resolved and we are monitoring performance closely.

Tue, Mar 2, 2021, 07:44 PM(1 hour earlier)

Investigating

Our upstream DNS provider is reporting a normalization of the traffic patterns in most regions. They are still working on US east coast region, to implement a fix there, and we will continue to provide updates as soon as we have them.

Tue, Mar 2, 2021, 06:57 PM(47 minutes earlier)

Investigating

Our upstream DNS providers has completed the rollout of the mitigation to one region and the load is back to normal. They are now rolling out the same change to the other two affected regions.

Tue, Mar 2, 2021, 06:36 PM(20 minutes earlier)

Investigating

We are continuing to work with our upstream DNS provider to resolve the current issue. We are implementing mitigations to reduce the impact of the issue.

Tue, Mar 2, 2021, 04:53 PM(1 hour earlier)

Investigating

You may be experiencing a degraded level of service due to an issue with our upstream DNS provider.

Tue, Mar 2, 2021, 03:13 PM(1 hour earlier)